2. Types of Information Collected: To ensure that only authorized persons have access to user supplied information on THE SITE, information is collected, and its access is limited, including:
2.1. Registration. In order to use portions of THE SITE, a user must first complete the registration process. During registration each user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which the user has expressed interest. In order to access the more advanced features of THE SITE, and to include and later edit their information on properties a user must be a Member. We require a Member to have a unique username and password to restrict access to confidential information and rights to revise or update information that Member previously posted.
2.2. Orders. A user purchasing goods or services from THE SITE, will be required to provide contact information (including name, billing address, shipping address, e-mail address) and financial information (including the card owner's name, billing address, credit card number, and expiration date). This information is not made available to anyone other than the user's bank and THE SITE billing staff.
2.4. Legal Disclaimer. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
2.5. Aggregate Information (non-personally identifiable). We may share aggregated demographic information with our affiliates and/or advertisers not linked to any personally identifiable information.
3. Who Has Access to Information:
3.1. User Consent. To access portions of THE SITE, a user is required to give certain information to ensure that user is authorized to access the information requested. The confidential portion of that information is accessible only by that user and the support staff who administer THE SITE.
3.2. User Request. To fulfill a user's request for information, that user may consent, actively or passively, to have certain information sent to THE SITE, an affiliate, or a third party vendor to allow an appropriate response with the information the user requested.
3.3. Third Party Intermediaries. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services.
3.4. Affiliates. Users and Members may also belong to other organizations which are affiliated with THE SITE, with which we may share information on membership and use in order to grant a user or Member access to certain portions of THE SITE. In addition THE SITE may have contractual and other relationships with organizations in order to improve the features of, and information within, THE SITE. These third parties are not allowed to use personally identifiable information except for the purpose of providing those described items.
4. Means of Collecting Information: In order to provide users optimal access and features, THE SITE collects information in several ways, including:
4.1. Orders. We request information from a user ordering goods or services. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.
4.2. Use of Information. Users and Members who post information to, and use information from, THE SITE are each given a profile which tracks and records usage. This enables THE SITE to verify that only appropriately authorized Members post and edit information. Profiles also allow the tracking of usage to assist in assuring users that the information on THE SITE is accurate and up to date.
4.3. Profile. We may store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users and Members. A profile is stored information that we keep on each individual user and Member that details their viewing and usage preferences. Consequently, collected information is tied to the user’s personally identifiable information to provide offers and improve the content of THE SITE for the user. This profile is used to tailor a user's visit to THE SITE. Your profile is shared in aggregate form only.
4.4.1. A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions but may cause portions of THE SITE to no longer be available to that user.
4.4.2. By using a cookie with THE SITE, users would not have to log in a password more than once, thereby saving time while on THE SITE. If users reject the cookie, they may still use THE SITE. The only drawback to this is that the user will be limited in some areas of THE SITE. For example, the user may not be able to become a Member entitled to post or edit that Member's previously entered property information. Persistent cookies enable us to track and target the interests of our users to enhance the experience on THE SITE.
4.5. Email Sent through Sites: Some sites allow users to email copies of articles to others. We retain logs of the sender's name and email address as well as the receivers to address possible questions of spamming.
4.6. Third Party Advertising. The ads appearing on THE SITE are delivered to users by various advertising affiliates. Information about users' visit to THE SITE, such as number of times they have viewed an ad (but not user name, address, or other personal information), may be used to serve ads to users on THE SITE.
5. Communications from THE SITE:
5.1. Membership Confirmation. We send all new members a welcoming email to verify password and username.
5.2. Service Announcements. On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
5.3. Customer Service. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
6. User Elections to Further Restrict Use of Personal Information:
6.2. Surveys. From time-to-time THE SITE may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose requested information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information may be used and/or shared with the survey sponsors. Survey information may be used for purposes of monitoring or improving the use and satisfaction of THE SITE. Though we may use an intermediary to conduct these surveys, they may not use users' personally identifiable information for any secondary purposes.
7. Security: THE SITE takes every precaution to protect our users' and members' information. When users submit sensitive information via THE SITE, their information is protected both online and off-line.
7.1. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected.
7.2. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla, Firefox, and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just "surfing". While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.
8. Children's Guidelines: We at the Chapter are concerned about protecting children's privacy and follow these guidelines:
THE SITE does not:
8.1. Direct its content or features to children.
8.2. Collect online contact information targeted to children without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information targeted to children will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent.
8.3. Collect personally identifiable offline contact information which CCIM is aware is from a child without prior parental consent.
8.4. Distribute to third parties any personally identifiable information which CCIM is aware is from a child without prior parental consent.
8.5. Give the ability to publicly post or otherwise distribute personally identifiable contact information which CCIM is aware is from a child without prior parental consent.
8.6. Entice a child to THE SITE by the prospect of a special game, prize or other activity.
9. Changes to This Policy:
10. Contact Information: Please contact: firstname.lastname@example.org.